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OIG Report: Ambulatory Surgery Center Inspections Lag

— Report says states failed to inspect 147 facilities for 6 years, violating Medicare rules

Last Updated December 18, 2019
Ƶ MedicalToday

Dozens of states, some of them very large, didn't meet Medicare's requirement that they survey their ambulatory surgery centers (ASCs) at required intervals to assure they met safety protocols, such as infection control or anesthesia administration, and many facilities went without any state survey for at least 6 years.

That's the finding of a recent (OIG). The agency took some states to task for not following two rules during fiscal years 2013-2017 -- made more imperative now that Medicare and commercial insurers reimburse ASCs for increasingly risky procedures.

The two Medicare rules at issue apply to 3,722 of the 5,603 ASCs that were not surveyed by a Medicare-approved "deeming" agency, such as The Joint Commission, and must be surveyed by their state health agency.

Red ink

The first rule is that the state health agency review at least 25% of the "non-deemed" ASCs annually. The OIG found that 15 states, including California, New Jersey, New York, Nevada, Colorado, Rhode Island, and Wisconsin -- which the report highlighted in red ink -- surveyed fewer than 25% of its ASCs in 2017. These states had a total of 764 ASCs in 2017. California had the most at 414.

The second rule requires states to inspect all of their non-deemed ASCs at least once every 6 years. Some 28 states failed to meet that second requirement, although 19 states surveyed more than 95%.

Again in red ink, the report singled out four states, with a total of 291 ASCs requiring inspection, showing exceptionally low rates over that 6-year review period: Nevada (48%), Hawaii (64%), North Carolina (72%), and New Jersey (85%). In those states, according to the OIG, 75 ASCs went uninspected by the state for at least 6 years.

Hawaii, Nevada, and New Jersey met neither requirement by large margins, the report said.

The OIG noted that inspections are increasingly important because ASCs are now approved for a growing number of invasive, complex surgeries. To meet Medicare rules, the facilities must pass muster on 14 conditions of coverage, such as assuring that a registered nurse is available for emergency treatment for any patient in an ASC, and must track patient health outcomes with quality indicators that identify medical errors and adverse events.

State agencies "play critical roles in ensuring the health and safety of Medicare beneficiaries who receive medical procedures, including invasive surgeries, from ASCs," and because "periodic surveys are an essential tool for ensuring that ASCs meet the minimum standards for health and safety," the report said.

Asked for a comment, Kay Tucker of the Ambulatory Surgery Center Association, noted that the study was part of the OIG's routine work plan. "It did note that, although more improvement is warranted, significant improvement has been made over time," she said.

The last OIG report on this topic was published in 2002.

ASCs make a decision to go with another accreditation organization because they may "want insights from different entities ... or they might simply choose to avoid the additional expense involved in seeking deemed status from one of the accrediting organizations," Tucker said. It also means they subject themselves to two inspections instead of one, since states are still required to inspect them under Medicare rules.

More and riskier procedures

Not only are ASCs growing in number – Tucker said there are now at least 200 more than in 2017 -- surgical procedures that just a few years ago were only performed in an inpatient hospital setting are now moving to ASCs, where patients are discharged in 24 hours. For example, Medicare plans to allow to be reimbursed in an ASC setting in 2020, although that policy could change with the agency's final rule.

In 2015, 2016, and 2017, she said, the Centers for Medicare and Medicaid Services added 38 procedures to the ASC payable list, including spine, vascular, and gynecologic procedures. She said the association wants parity for "all procedures" that Medicare has approved for reimbursement in a hospital outpatient department, so they are approved for payment in an ASC as well.

Two states that responded to questions about the report denied that they were in violation of Medicare rules. New Jersey Department of Health spokeswoman Dawn Thomas disputed the OIG's findings as "not accurate," and said that on average, Medicare certified ASCs are inspected every 4 years in that state.

And a spokesman for the California Department of Public Health said that a June 2018 update of the data OIG used for the current report showed that California met all of the federal thresholds, and the report is simply wrong.

Beth LaBouyer, executive director of the California Ambulatory Surgery Center Association, called the report confusing and noted it did not mention that many of California's 414 non-deemed ASCs are inspected every 3 years by another accreditation agency whose procedures mirror those of a deeming accreditation organization like The Joint Commission.

"I know the deemed survey is significantly more expensive," she said.

Serious problems found

The inspections are not merely a bureaucratic exercise: states that did conduct them often found problems, some of which posted significant threats to patient safety.

Just over three-fourths of the facilities inspected during 2013-2017 had at least one deficiency and 25% had serious deficiencies. The most common one were lapses in infection control, which made up about 20% of the deficiencies. "Serious deficiencies" are those grave enough to indicate what the report called "pervasive noncompliance" and posing "a serious threat to patient health and safety."

"These findings underscore the importance of timely surveys so that deficiencies do not go unaddressed even longer," the report said.

Other report findings:

  • During 2013-2017, complaints were filed on just 4% of ASCs, but the share of those complaints that required an onsite survey, including those considered an "immediate jeopardy" -- those likely to cause serious injury, harm, impairment, or death -- more than tripled, from 15% to 54%.
  • In general, ASCs "appear to struggle" with infection control requirements. When states did inspect their ASCs, they found more than half were deficient in infection control procedures, such as making sure surgical equipment was properly sanitized.
  • Of the 732 complaints that states received about ASCs during 2013-2017, nearly half were substantiated. They included a finding that the ASC "failed to properly assess patients pre-operatively, did not have medical records for some patients, and did not follow its own procedures."
  • Of the ASCs inspected, roughly a third had deficiencies in observing pharmaceutical requirements, environmental controls, or patient rights, and some failed to meet all three.
  • For those surveys done by state agencies, the mean number of deficiencies dropped from 2013 to 2017, from 6.1 to 4.2, but that may not mean the facilities were providing safer or higher quality care. "These decreases could reflect improvements in ASC performance and/or changes in how states assessed compliance," the report said.

Assuring ASC quality is also important because of the increasing sums Medicare pays to them, from $3.4 billion in 2011 to $4.6 billion in 2017.